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Response Time: We typically respond within 24 hours during business days.
Order Status: You can also check your order status using the link in your confirmation email.
FAQ: Many common questions are answered on our How It Works page.
Effective Date: August 17, 2025
Shop My Resume ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, and tools (the "Service").
Personal Information You Provide: When you create a resume, purchase a service, or join our Talent Network, we may collect your name, email address, phone number, payment details, job preferences, and any other details you choose to provide.
Resume Content: If you upload or generate a resume, we store and process that content to deliver our services.
Technical Data: We automatically collect device data, IP addresses, browser type, and usage information.
Talent Network Consent: If you opt in, we securely log your consent to be contacted by recruiters or employers.
We do not sell your information.
We may share your data with:
We retain your information only as long as necessary to provide our Service, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see Section 7).
We use reasonable safeguards (encryption, access controls, monitoring) to protect your information. However, no method of transmission is 100% secure.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your information. Requests can be submitted through our Support Page.
By using our Service, you agree to receive transactional emails. Marketing or Talent Network communications require explicit opt-in, and you may unsubscribe at any time.
Our Service is not intended for individuals under 16. We do not knowingly collect data from children.
If you are outside the U.S., your data may be transferred to and processed in the U.S., subject to local data protection laws.
We may update this Privacy Policy. The latest version will always be posted on this page.
Questions? Contact us directly via our Support Page.
Operator: Shop My Resume (operated by an individual sole proprietor)
Effective Date: August 17, 2025
Welcome to Shop My Resume. These Terms of Service ("Terms") govern your use of our website and services (the "Service"). By using our Service, you agree to these Terms.
You must be at least 18 years old to use the Service.
We offer:
We do not guarantee job placement, employer responses, or hiring outcomes. Our role is limited to resume creation, distribution, and—if opted in—introducing you to recruiters.
To the fullest extent permitted by law:
You agree to indemnify and hold harmless Shop My Resume and its operator from any claims, damages, or disputes arising out of your use of the Service.
We may suspend or terminate access if you violate these Terms or misuse the Service.
These Terms are governed by the laws of the State of Texas, U.S.A. Disputes must be resolved by binding arbitration in Austin, Texas. You waive any right to participate in class actions.
We may update these Terms at any time. Continued use of the Service means you accept the new Terms.
Questions? Contact us directly via our Support Page.
Operator: Shop My Resume (operated by an individual sole proprietor)